Assurant Industry Insights

Assurant research and industry insights provides access to top innovation trends and tech solutions to help customers and businesses thrive in a connected world

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Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report

The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.

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Article
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Dealers: Are You in the Right Profit Participation Model?

Benefits of dealer participation programs in automotive industry, reinsurance to dealer obligor.

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eBook
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The road to increased F&I profitability

Our latest research can be used by dealers to support today’s knowledgeable and digitally savvy car buyers.

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Article
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AI Competitive Advantage: How to Innovate Beyond Products

Manny Becerra, Assurant’s Chief Innovation Officer discusses Assurant's approach and philosophy toward AI and innovation. He offers insights beyond product innovation with expert advice on product, process, and culture.

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Article
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Assurant Vehicle Care Ancillary Road Hazard Protection: the flexibility to build the perfect deal

Assurant Vehicle Care ancillary products designed to be wide-ranging and flexible, giving dealers more opportunity to meet those needs where it makes sense for their customers.

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Article
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Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring

Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering discusses AI automation and improved decision-making at Assurant's device care centers.

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Case Study
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How One Top U.S. Retailer Doubled Device Recovery Values

A case study of maximizing online sales for refurbished devices

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Article
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Automation and CX: The Modern Marriage

Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.

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Article
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The Power of Automation

Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.

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