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Topic: Trade-in and Upgrade

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Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report

The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.

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Article
a factory with machines

Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring

Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering discusses AI automation and improved decision-making at Assurant's device care centers.

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Article
graphical user interface

Automation and CX: The Modern Marriage

Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.

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Article
graphical user interface, diagram

The Power of Automation

Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.

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Article
a person using a phone

Q2 2023 Mobile Trade-in and Upgrade Industry Trends Report

Assurant mobile trade-in and upgrade industry trend report show mobile upgrade program growth as trade-in values continue to increase.

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Article
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The importance of 4G devices in a 5G world

Trade-in and upgrade programs not only enable consumers to adopt the latest 5G technology more affordably, but they also extend the useful life of 4G devices within the circular economy.

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